• Content structure:
• Clear scope statement (this matters a LOT):
• “This inbox is for general inquiries, partnerships, or feedback about the project. We can’t provide personal advice or emergency help.”
• Contact method (choose ONE):
• Email (recommended)
• OR simple form with 2–3 fields
• Fields if form:
• Name (optional)
• Email
• Message (with character limit)
• Boundary reminder:
• “If you’re in immediate danger or unsure about a situation, please use the Safety Check instead.”